About Salesforce
IBM Consulting is the digital reinvention partner for IBM clients, combining industry knowledge, functional expertise, and applications with the power of business design and cognitive and cloud technologies. The full portfolio of IBM Consulting services is backed by its globally integrated delivery network and integration with technologies, solutions, and services across IBM.IBM Consulting provides clients with consulting, business process, and application management services focused on implementing AI-enabled intelligent workflows and modernizing application suites that are optimized for hybrid cloud environments. These professional services deliver value and innovation to clients through solutions that leverage industry, technology, and business strategy and process expertise.IBM Consulting comprises three business areas: Consulting, Application Management, and Global Process Services, which have the following capabilities:
- Consulting helps clients shape their digital blueprints and customer experiences, modernize their applications, define their cognitive operating models, unlock the potential in all data to improve decision-making, set their next-generation talent strategies, and create new technology architectures in a cloud-centric world.
- Application Management delivers system integration, application management, maintenance, and support services for packaged software, as well as custom and traditional applications. Value is delivered through advanced capabilities in areas such as security and privacy, application testing and modernization, cloud application migration, and automation.
- Global Process Services (GPS), one of the highest growth businesses in IBM, delivers finance, risk and compliance, procurement, talent and engagement, banking, and many other industry-specific business process outsourcing services. These services deliver improved business results to clients through a consult-to-operate model that includes the strategic change and/or operation of the client’s processes, applications, and infrastructure. GPS is redefining process services for both growth and efficiency through the application of the power of cognitive technologies, like Watson, as well as IoT, blockchain, and deep analytics.
