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InCountry logo integration

Data Residency for ServiceNow

Securely store sensitive data from ServiceNow in 90+ countries, including including automatic distribution and localization of records based on the country of origin. Leverage all the benefits of ServiceNow while still maintaining compliance with regulatory and internal policies.

Leave your stack behind

Distribute and localize your ServiceNow application in countries like Russia, China, Switzerland, Indonesia, Saudi Arabia, Australia and plenty more

COMPARISON OF SOLUTIONS

ServiceNow provides data residency in only 12 countries and requires all data for any instance to reside only in it

  • Category
  • ServiceNow
  • ServiceNow + InCountry
  • Countries for data storage
  • 12 countries
  • Manage data across multiple countries in a single instance
  • No
  • Country of origin only viewing
  • No
  • Blocking access from other countries
  • No
  • 90+ countries
  • Yes
  • Yes
  • Yes

InCountry Data Residency for ServiceNow

Features

  • Integrates with ServiceNow to deliver a frictionless user experience while maintaining compliance
  • Configurable encryption of protected fields with the AES-256 algorithm
  • Compliant with local data regulations and security requirements
  • Ability to either store all data in a specific country or multiple countries based on data requirements
  • Ready-to-go integration for ServiceNow with zero-code changes

Benefits

  • Descope compliance risks from your servicing workflows
  • Derive more value from using a single ServiceNow instance to serve customers worldwide
  • Lower solution maintenance costs
  • Expand business into new global regions

How it Works

Identify regulated data to store into InCountry data stores
InCountry traps all regulated data and replaces existing data with redacted data
Redacted data can still be searched in ServiceNow
All regulated data can be stored in a specific country, or apply extra configuration rules to regulate the retention location for records depending on their country of origin